Return & Refund Policy
1. Applicable
products are returnable within the applicable return window time of 7 Days. if
you’ve received them in a condition that is physically damaged, has missing
parts or accessories, defective or different from their description on the
product detail page on incredibleindiaart.com.
2. Return will
be processed only if:
* It is determined that the product
was not damaged while in your possession;
* The product is not different from
what was shipped to you;
* The product is returned in
original condition (with brand’s/manufacturer's box, MRP tag intact, user
manual, warranty card and all the accessories therein).
3. Products may
not be eligible for return in some cases, including cases of buyer's remorse
such as incorrect model or color of product ordered or incorrect product
ordered.
4. No additional
information is required to return an eligible order unless otherwise noted in
the category specific policy.
5. Products may be
eligible for replacement only if the same seller has the exact same item in
stock.
6. Usually, all
the products are handmade and crafted by hand so there may be difference in
quality or not in same specification if your buy in quantity may be size
difference, color also differ as screen color and actual may be different so
please ensure yourself while ordering item which is handmade make sure those
non-returnable.
7. If the
replacement request is placed and the seller does not have the exact same
product in stock, a refund would be issued to you or store credit will do in
your account.
8. Products
purchased by international customers are not eligible for returns. However,
orders made by international customers are eligible for refunds.
9. In the event
customers are found to misuse the return policy by excessively returning, or
cancelling or not accepting the orders placed, Incredibleindiaart.com reserves
the right to warn and/or suspend and/or block and/or terminate such customer
accounts, as necessary.
Note: If you've received a non-returnable product in a
damaged/defective condition, you can contact us within 2 days from the delivery
of the product.
The following items cannot be returned:
· Custom Made clothing.
· Custom Made Wooden Toys.
· Custom Made Food Items.
· Custom Made, Personalize Boxes
and Paper Bags Envelope, Wedding Clothing, Invitation and Accessories
· Framed paintings.
· Custom Made Statues.
· Custom
Made Gift Items & Toys
· Any customize design, art or Item
is non-returnable on any conditions.
· No
chargeback will be entertained on any condition.
If you have any questions concerning our return policy,
please contact us at
WhatsApp us: +91 81304 86209
Call us: +91-9999671391
Email us: hello@incredibleindiaart.com