1. Applicable products are returnable within the applicable return window time of 7 Days. if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on incredibleindiaart.com.
2. Return will be processed only if:
* It is determined that the product was not damaged while in your possession;
* The product is not different from what was shipped to you;
* The product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).
3. Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
4. No additional information is required to return an eligible order unless otherwise noted in the category specific policy.
5. Products may be eligible for replacement only if the same seller has the exact same item in stock.
6. Usually, all the products are handmade and crafted by hand so there may be difference in quality or not in same specification if your buy in quantity may be size difference, color also differ as screen color and actual may be different so please ensure yourself while ordering item which is handmade make sure those non-returnable.
7. If the replacement request is placed and the seller does not have the exact same product in stock, a refund would be issued to you or store credit will do in your account.
8. Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds.
9. In the event customers are found to misuse the return policy by excessively returning, or cancelling or not accepting the orders placed, Incredibleindiaart.com reserves the right to warn and/or suspend and/or block and/or terminate such customer accounts, as necessary.
Note: If you've received a non-returnable product in a damaged/defective condition, you can contact us within 2 days from the delivery of the product.
The following items cannot be returned:
· Custom Made clothing.
· Custom Made Wooden Toys.
· Custom Made Food Items.
· Custom Made, Personalize Boxes and Paper Bags Envelope, Wedding Clothing, Invitation and Accessories
· Framed paintings.
· Custom Made Statues.
· Custom Made Gift Items & Toys
· Any customize design, art or Item is non-returnable on any conditions.
· No chargeback will be entertained on any condition.
If you have any questions concerning our return policy, please contact us at
WhatsApp us: +91 81304 86209
Call us: +91-9999671391
Email us: firstname.lastname@example.org